Customer Service Concern Web Submission

Please contact our technical support team at 902-539-6250, choose option 1, then option 2; or by email support@seaside.ns.ca. Our team will work with our network technicians to bring forward a solution.  

Technical Support Hours of Operation:

• Weekdays: 8:00am  - 10:00pm
• Weekends: 8:00am – 10:00pm

 If you find your concern is not being resolved please contact our customer service team at 902-539-6250, choose option 2, then option 1; or by email csr@seaside.ns.ca. 

Customer Service Hours of Operation:

• Weekdays: 8:30am – 5:00pm
• Saturdays:  9:00am – 4:00pm

If you continue to experience service concerns, please contact Kerry Grant, Office Manager 
902-539-6250, ext 242 or by email kerry@seaside.ns.ca.
 

Commission for Complaints for Telecom-television Services (CCTS) 

CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom services, free of charge.  If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider.  If you have done so, and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may want to visit its website www.ccts-cprst.ca or call toll-free 1-888-221-1687.